@article{oai:doshisha.repo.nii.ac.jp:00019148,
 author = {狭間, 直樹 and Hazama, Naoki},
 issue = {6},
 journal = {同志社法學, The Doshisha Hogaku (The Doshisha law review)},
 month = {Feb},
 note = {研究ノート, application/pdf},
 pages = {164--209},
 title = {公共サービスにおける品質概念と第三者評価 : 東京都福祉サービス第三者評価システムを中心に},
 volume = {54},
 year = {2003},
 yomi = {ハザマ, ナオキ}
}