@article{weko_28824_1,
   author	 = "髙橋,広行",
   title	 = "顧客志向のサービスレベルの検討 : 「狩野モデル」を用いた分析を通じて",
   journal	 = "同志社商学",
   year 	 = "2022",
   volume	 = "73",
   number	 = "6",
   pages	 = "1459--1476",
   month	 = "mar"
}